The role of the M&E or Monitoring and Evaluation Assistant is to support the M&E Officer in the implementation of systems to promote evidence-based decision-making and to ensure harmonized M&E practices at the mission level. They will perform data collection for activity level monitoring of projects implemented by IRC northeast Syria cross border program or its partners, as well as involving in needs assessments and other quantitative and qualitative data collection exercises as required by the supervisor.

Responsibilities:

• Support the M&E officer to ensure project M&E Plans are rolled-out at the field level in an efficient and effective manner.
• Carry out field visits and collect and manage all requested project data as per the project M&E Plan.
• Ensure data entry as needed and carry out basic analytical tasks.
• Participate in lessons learned or action/data review meetings.
• Contribute to project quality and accountability through field visits, providing support to the program team, and promoting appropriate tools and mechanisms to enhance the quality delivery of projects.
• Support project-specific assessments (baseline, end line) and a multi-sectorial needs assessment.
• Provide timely information to the country management team about risks related to the projects at the field level.
• Report performed activities and achievements to the line supervisor.
• Support the M&E officer to ensure reports of timely relevant data to partners and within country coordination mechanisms for each project under their responsibility.
• Perform any other duties related as may be assigned by the supervisor.
• Support collection of primary qualitative and quantitative data from project implementation sites through, but not limited to: – Client satisfaction surveys, spot checks, PDMs, market price monitoring, and observations.
• Be present at and monitor assigned IRC-supported distributions and facilities inside Syria by completing the provided smartphone forms and documents. This may be at warehouse locations, distribution sites, or partner facilities like hospitals.
• Assess the needs and challenges of Syrian communities and households in assigned locations using provided smartphone assessment forms. This may include conducting home visits and leading meetings with heads of communities, relief committees, and other community representatives.

Staff Performance Management, Learning & Development

• Hire, supervise, and build the capacity of team members in relevant technical and management competencies.
• Develop and implement remote management capacity building approaches to build the strengths the teams in Syria.
• Coach, train, supervise and mentor direct-report staff, including communicating clear expectations, setting annual performance objectives, providing regular and timely positive and constructive performance feedback, and providing documented semi-annual performance reviews.
• Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their positions.
• Approve and manage time, attendance and leave requests to ensure adequate departmental coverage; ensure monthly, accurate timesheet submission and carry out probationary reviews.
• Hold high-quality meetings with each direct report on a regular and predictable basis, minimally on a monthly basis.
• Provide a measurable development plan including on-the-job learning with the aim of strengthening technical capacity, exchanging knowledge within the team and providing guidance on career paths.
• As required, identify staff performance issues and work with Human Resources to document and address these in accordance with the National Staff Employment Policies.
• Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their positions.
• Promote and monitor staff care and well-being. Model healthy work-life balance practices. Support appropriate interventions in response to identified staff care needs of both national and international staff.
• Look for opportunities to support staff in their career growth, where appropriate. As part of succession plan and nationalization goals, identify, train, and develop capability and capacity of national staff to successfully transition role and responsibilities, by the end of assignment.

Other

• Attend training and capacity-building sessions held by IRC, either in person, or via Teams, Skype, phone, or another communication medium.
• Other duties as assigned by the IRC supervisor to enable and contribute to IRC’s programming.
• Ability to communicate with Local authorities (Service Committee and HAO).
• Collect solicited and unsolicited beneficiary feedback, as well as record feedback from non-beneficiaries, as required by the supervisor.

• Education: university degree.
• Minimum 2 years of experience in Monitoring and Evaluation, research, data collection, or client service.
• Previous experience in data collection is an asset.
• Experience in using smartphones for data collection: CommCare and field data collection software are preferred.
• Ability to communicate sensitively and without judgment; good diplomatic and persuasion skills.
• Experience working directly with diverse communities, including displaced people, persons with disability, women and girls affected by conflict.
• Clear understanding of gender inequality and violence against women and girls.
• Demonstrated interest in and enthusiasm for working for women’s and girls’ rights.

Personal skills:

• Positive and professional attitude, flexible, and able to work under pressure.
• Willingness to work as part of a diverse team.
• Ability to discuss sensitive issues and maintain strict confidentiality.

Demonstrated Skills and Competencies:

• A commitment to IRC’s mission, vision, values, and IRC Way – Professional Code of Conduct.
• Credible written, presentation and verbal communication skills; ability to convey information effectively and solid experience providing training and staff development.
• Validated sense of professional discretion, integrity, and ability to handle complex situations diplomatically and to effective resolution.
• Excellent management and interpersonal skills and a solid ability to promote harmonious/cohesive teamwork, in a cross-cultural context.
• Validated ability to plan long-term, organize priorities and work under administrative and programmatic pressures with detail orientation and professional patience.
• Highly collaborative and resourceful; ability to establish positive working relationships with senior-level management and all other partners to maximize cooperation and productivity.
• Curiosity, a desire to continually learn and develop, and a sense of humor are a must.
• Analytical ability in creating effective solutions to complex matters while adhering to labor laws and internal policies.

Language/Travel:

• Basic skills in speaking and writing in English are required. A good command of Arabic is required.
• Ability and willingness to travel in NE Syria.