The Syria crisis is often described as the worst humanitarian catastrophe since the end of the Cold War. Today, 13.4 million people in Syria – more than half of the country’s population – are in need of humanitarian assistance with needs increasingly being exacerbated by economic decline. Of these, 6.8 million are refugees and asylum-seekers who have fled the country. This is no short-term humanitarian episode. The devastating human consequences to huge numbers of people will endure for decades. The destruction of relationships, communities, livelihoods, homes and infrastructure will take years to repair.

IRC is offering a robust humanitarian response to the Syria crisis a rapidly expanding portfolio, supported by more than 1000+ staff in Syria Country Program. IRC is undertaking programs in Syria and the neighboring countries of Turkey, Iraq, Lebanon and Jordan in the fields of health, child protection, early childhood development, education, women’s protection and empowerment, non-food items and food distribution, cash assistance, water and sanitation, protection and rule of law, and livelihood programming. Our work in these challenging settings gives rise to some of the most pressing issues facing contemporary humanitarian action, including questions of access, security, funding and coordination.

Job Overview/Summary:

Senior Supply Chain Manager-Logistics is a key position to the success and delivery of quality programs. IRC defines Supply Chain as those systems and functions needed to implement programs effectively, expansive of planning, procurement, logistics, inventory management, property, and asset management as well as vehicle and fleet management.

Senior Supply Chain Manager-Logistics is responsible for supporting the Supply Chain function to ensure efficient delivery of supply chain functions in the Country and field offices in logistics, inventory management, property and asset management, Facilities maintenance as well as vehicle and fleet management.

Responsibilities:

1. Supply Chain Planning

The Senior Supply Chain Manager-Logistics works closely with internal and external partners to ensure effective supply chain planning and preparation to support program implementation. Supply chain planning includes:

• In collaboration with program Coordinators/Managers and internal and external partners to support program implementation.
• Ensure program teams develop distribution plans for supplies and assets of closed grants in the warehouses.
• Coordinate with supply chain field staff to ensure sufficient space in warehouses before sending program supplies to the field sites.
• Ensure that the supply chain department (Warehousing and Assets, Transport, Maintenance and Facilities) is well-staffed and roles and responsibilities of each have a clear job description.
• Preparing warehousing plans, transport plans, and distribution plans.
• Implementing all IRC Inventory and Assets, Transport, and facilities Management policies.
• Develop sourcing strategies and relationships with suppliers for Vehicles and truck rentals and Generator Maintenance.

1. Inventory, warehousing, and Assets Management

Ensure:

• Inventory control, including drug storage, Cold chain, buffer stock, contributions in kind stock (CIK), and food commodities.
• Implement the IRC inventory policies regarding all project Items, including cycle count, reporting discrepancies, pharmaceutical quality assurance, and cold chain policies where applicable.
• Develop and ensure material distribution plans are up-to-date and being adhered to.
• Coordinate inventory disposal procedures.
• Placement of the assets maintenance plans as per IRC policies, including repairs and insurance coverage process.
• Conduct Asset and property needs assessment for the office and Guesthouses.
• Handle asset and property disposal management
• Ensure that grant inventory and asset report is accurate, regularly produced, reviewed, and approved before the Grant closing date.
• Create Counting Journal – 20% Count on a quarterly basis and liaise with Supply Chain Coordinator for the selection of items to be counted.
• Create and print Counting Journal for Annual and End-of-Grant Count
• With support from other departments, Perform Physical Inventory Count Annually in September of every year.
• Record and post Counting Results
• Generate an On-hand Inventory list and share it with program/Requesters on a weekly basis.
• Create and post an Inventory Adjustment Journal (Adjust In and Out) to record inventory discrepancies (Damaged, expired, found etc.)
• Create and Post an Inventory Adjustment Journal for vendor samples acquired through the RFP / RFQ process.

1. Logistics and Fleet Operations

The role holder will:

• Work with the Supply Chain Coordinator to design a suitably staffed and equipped transport function to support the IRC’s vehicle operations and policies.
• Implement and direct IRC standard Vehicle policies and procedures, with particular attention to safety and security issues.
• Implement country fleet management policies that are consistent with transport requirements.
• Dissemination and adherence to vehicle safety policies by all vehicle users.
• Conduct transport need assessments.
• Develop and monitor fleet movement plans, vehicle repairs, drivers’ assignment, vehicle safety, and fuel consumption.
• Develop vehicle management cost analysis and compile carbon emission reports.
• The fleet legal status (customs clearance, registration, licenses, insurance) is up to date.
• Regular issuance, review, and usage of vehicle monthly reports to inform strategic decision-making process.
• Manage and be accountable for the vehicle fleet, ordering and inventory management of all IRC vehicle related parts and consumables, including fuel.
• Ensure that appropriate communications and tracking equipment is installed and functioning in IRC vehicles to meet the operational and security requirements.
• Ensure the correct and timely routine maintenance and repair of IRC generators.
• Carry out regular training to all drivers on basic vehicle mechanic skills, daily vehicle inspection, drills on safety driving, defensive driving, etc.
• Prepare weekly and monthly report on transport department and discuss with Supply Chain Coordinator
• Work with the Supply Chain Coordinator to ensure that vehicles are prepared for routine and emergency security requirements.
• Any other duties as may be assigned by the supervisor.

1. Facilities Maintenance

Ensure:

• Routine rounds at the offices, and warehouse ensuring building structure, fittings, plumbing and taps, wiring and electrical sockets, lighting, doors and windows, tiling, carpentry, painting etc. are regularly maintained and constitute safe working environment for IRC staff.
• Routine visits to guest houses ensure building structure, fittings, plumbing and taps, wiring and electrical sockets, lighting, doors, and windows, tiling etc. are regularly maintained and constitute a safe living environment for IRC international staff.
• Routine inspection of household equipment including air conditioners, UPS, batteries, fire extinguisher, fans, Electrical DBs with RCD, microwaves, kettles, water dispensers, fridges, washing machines and ensure they are in working condition. Have them repaired promptly in case of malfunction.
• Ensure the fire alarm and other protection systems are in perfect working order.
• Ensure that repairs done by the SC Officer-Facilities & Maintenance and external parties in all IRC facilities in NES are done on time ..
• Work with the FD, SC Coordinator & Senior. Supply Chain Officer-Facilities & Maintenance  to determine office spaces and inventory required for staff needs and to implement the outcomes of any such discussions.
• Ensure procurement and distribution of household equipment, cleaning and kitchen supplies and materials for facilities (including drinking water and gas canisters) and follow up with Senior Supply Chain Officer-Facilities & Maintenance as required.
• Keep track of and ensure timely payment for office, warehouse, and guesthouse utilities (water, electricity, and internet).

1. Compliance

• Identify, document and timely report any IRC Inventory and Asset deviations following the mechanism in place for appropriate follow up.
• Implement and sustain segregation of duties in Inventory and Assets management and other related functions.
• Review and provide feedback on assigned supply chain reports submitted by country offices.
• Develop and support implementation of improvement plans.
• Implement all donor requirements on inventory and Assets management.
• Promptly Inform the Supply chain coordinator or as per IRC standard procedure for any areas of concern or potential or suspected supply chain policy violations.
• Provide constructive support to other functions to ensure effective compliance with policies & procedures.
• Implement discrete, time-bound Supply Chain initiatives which improve performance or compliance (i.e., implementing post-audit corrective action plan).

1. Staff Management and Development:

• Support recruitment of Supply Chain staff (written tests and interviews) through effectively utilizing the IRC supply chain competency matrix.
• Ensure each team member’s objectives are set following the organizational unit visions as well as operations context(s);
• Ensure each team member has up-to date JD in place
• Provide face-to-face and remote orientation to newly hired supply chain staff.
• Assess supply chain staff proficiency and training gaps and develop appropriate intervention programs.
• Deliver Training and development programs to Supply Chain Staff
• Coordinate training and maintain training records.

1. Technical Management & Systems:

• Participate in developing and implementing Supply Chain systems and, when vital, SC Standard Operating Procedures.

Pharmaceutical Supply Chain

• Ensure implementation of IRC pharmaceutical quality assurance policy, associated SOPs, and Cold Chain standard methodology procedures in the warehouse and local transport.
• Ensure adequate drug management and transportation tool and materials are available to manage drugs effectively.
• Support the Pharmacist in completion of the Good Distribution Practice Assessment and work towards the

Staff Performance Management, Learning & Development

• Hire, supervise, and build the capacity of team members in relevant technical and management competencies.
• Develop and implement remote management capacity building approaches to build the strengths the teams in Syria.
• Coach, train, supervise and mentor direct-report staff, including communicating clear expectations, setting annual performance objectives, providing regular and timely positive and constructive performance feedback, and providing documented semi-annual performance reviews.
• Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their positions.
• Approve and manage time, attendance and leave requests to ensure adequate departmental coverage; ensure monthly, accurate timesheet submission and carry out probationary reviews.
• Hold high-quality meetings with each direct report on a regular and predictable basis, minimally on a monthly basis.
• Provide a measurable development plan including on-the-job learning with the aim of strengthening technical capacity, exchanging knowledge within the team and providing guidance on career paths.
• As required, identify staff performance issues and work with Human Resources to document and address these in accordance with the National Staff Employment Policies.
• Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their positions.
• Promote and monitor staff care and well-being. Model healthy work-life balance practices. Support appropriate interventions in response to identified staff care needs of both national and international staff.
• Look for opportunities to support staff in their career growth, where appropriate. As part of succession plan and nationalization goals, identify, train and develop capability and capacity of national staff to successfully transition role and responsibilities, by the end of assignment.

Required Experience/qualification/Skills:

• University degree.
• Minimum of 5 years of progressively responsible professional experience in Logistics of which minimum 3 years in a managerial role.
• Previous experience in an emergency or conflict-afflicted setting is required.

Demonstrated Skills and Competencies:

• A commitment to IRC’s mission, vision, values and IRC Way – Professional Code of Conduct.
• Credible written, presentation and verbal communication skills; ability to convey information effectively and solid experience providing training and staff development.
• Validated sense of professional discretion, integrity, and ability to handle complex situations diplomatically and to effective resolution.
• Excellent management and interpersonal skills and a solid ability to promote harmonious/cohesive teamwork, in a cross-cultural context.
• Validated ability to plan long-term, organize priorities and work under administrative and programmatic pressures with detail orientation and professional patience.
• Highly collaborative and resourceful; ability to establish positive working relationships with senior level management and all other partners to maximize cooperation and productivity.
• Curiosity, a desire to continually learn and develop and a sense of humor is a must.
• Analytical ability in creating effective solutions to complex matters while adhering to labor laws and internal policies.

Language/Travel:

• English is required, while Arabic and Kurdish are desired.
• Travel: 25% to field sites in NES as well as attending regional and global workshops and meetings.