Position: People and Culture Manager
Reporting to: Chief of Party
Vacancy#: 447-2024
Department: People & Culture
Location: Derik, NES
Posted: March 28, 2024
Time Frame: April 15, 2024

Overview:
Cooperative Housing Foundation (CHF) International is a humanitarian organization providing urgent support to the people of Syria. All project activities are politically neutral, independent, and impartial. We provide support to everyone based on need, not political, religious, ethnic, or tribal affiliation.
CHF is seeking a professional for the position of People and Culture Manager for a multi-year USAID-funded project “Growing Agriculture and Incomes in Syria (GROW) Activity” in Northeast Syria. This position reports to the GROW Syria Chief of Party.

Responsibilities:
• Implement and develop People & Culture systems, policies, procedures, and best practices to strengthen country office and field offices' People & Culture functions.
• Ensure Syria GROW compliance to all applicable local laws and regulations. Maintain in-depth knowledge of legal requirements related to the management of employees, reducing legal risks and ensuring regulatory compliance.
• Communicate areas of change in both policy and procedure to all staff.
• Maintain local compensation structure by conducting periodic salary surveys; schedule and conduct job evaluations; monitor and schedule individual pay actions; recommend, plan, and implement salary/pay structure revisions.
• Manage fair, transparent, and efficient recruitment and selection processes of national staff according to recruitment requirements and ensure implementation of employment contracts in compliance with local labor laws and CHF contractual management processes.
• Ensure all GROW staff are issued letters of appointment, employment contracts, position descriptions and associated updated descriptions, amendments to employment contracts as needed, and other personnel documentation in a timely manner. Establish a contract tracking system.
• Implement and coordinate timely and effective induction of newly hired staff into the organization. Provide guidance and direction to staff on compensation and benefits.
• Implement performance management system for NES side of Syria mission and Duhok, providing support to program and country management around planning, monitoring, and appraising employee work results, providing performance feedback, coaching, counseling, career development, and identifying and executing appropriate actions up to and including terminations.
• Ensure proper management of personnel information/data and personnel filing system.
• Maintain strict confidentiality and professionalism in all forums regarding personnel data, decisions.
• Maintain strict confidentiality and professionalism in all forums regarding personnel data, decisions, and information.
• Maintain historical People & Culture records using a filing and retrieval system. Facilitate respectful and effective exit processes for all staff, including conducting confidential exit interviews.
• Provide counsel on procedure and policy interpretation, compensation, and benefits, recruiting and retention strategies, employee relations issues, and local labor laws.
• Facilitate resolution of employee grievances. Manage and resolve complex employee relations issues in coordination with HQ Office of People & Culture and Office of Ethics.
• Manage and direct daily activities and work products/processes of local People & Culture team.
• Serve as mentor for and build the capacity of local People & Culture team to ensure sustainable and reliable People & Culture services in all country/ field offices.
• Any other duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES
• Must be fluent in English and Arabic, both at verbal and written level. Knowledge of Kurdish language is an advantage.
• Strong knowledge of and demonstrated ability to establish policies and processes compliant with local Labor Laws.
• Demonstrated ability to exercise care and sound judgement to ensure consistent fairness, equity, and neutrality in decision-making processes, particularly those involving staff of diverse national, cultural, ethnic, religious and socio-economic backgrounds.
• Demonstrated ability to consistently maintain favorable and effective relations with and among employees.
• Computer/word processing and standard office software skills.
• Self-motivated, demonstrated capacity to work effectively in a fluid operating environment with minimal supervision.
• Demonstrated ability to establish and implement sound People & Culture practices
and procedures.
• knowledge of USAID rules and regulations is an advantage.
• Advanced knowledge of word processing and database maintenance.
• Demonstrated ability to work effectively in a fluid operating environment.
• Demonstrated ability to supervise staff, resolve conflicts and promote a team environment.

EDUCATION and/or EXPERIENCE
• A university degree in business, public administration or related field, or a combination of experience and education working in this sector.
• Minimum 6 years of relevant work experience is required.
• Experience with a humanitarian or international non-governmental organization preferred.
Note: This position is open for local citizens only.