Career Opportunities: Monitoring and Evaluation Coordinator-Raqqa Office / Syria (5629)

Requisition ID 5629 - Posted 06/25/2023 - Program/Project Management - Service Contractor - Blumont Global Development (Blumont Global Development)

The MEL Coordinator is responsible for ensuring overall coordination and communication among the MEL teams and other program teams for efficient and effective implementation of activities in a culturally responsive way. MEL Coordinator supports the monitoring, evaluation, and learning activities across all program intervention areas, develops the needed data collection tools to capture the planned indicator targets, and prepares all MEL reports. The MEL coordinator will follow up with field teams to ensure an active CFM is in place. MEL Coordinator contributes to strategic planning including logical framework, indicators, and targets design.  

The role reports to Director Monitoring Evaluation & Learning

Staff reporting to this post: Snr. MEL Officer and Database Management Officer.

KEY AREAS OF ACCOUNTABILITY

• Assist the MEL team to develop CFM that allows the various stakeholders and beneficiaries to raise complaints and receive an appropriate response.
• Assist the MEL team to have appropriate communications with beneficiaries and stakeholders.
• Comply with policies and procedures that ensure all program participants reach the provided services in a respectful and dignified manner.

Monitoring

• Lead all field-level program monitoring coordination with local authorities and/or camp administration. Delegating these duties to Sr. MEL Officers at specific work sites.
• Lead field communication with internal and external Third-Party monitors and direct them to the appropriate field teams for site access.
• Coordinate with Sr. MEL officers and MEL officers to provide monitoring plans and schedule improvement recommendations.
• Lead field-level review of all monitoring issues and challenges and guide Sr. MEL and MEL officers to resolve issues.

Capacity building

• Lead MEL team training and capacity development by coordinating with the HQ MEL team to bring need-based MEL training solutions to the field.

Data collection and management

• Serve as the final review for all draft data collection instruments/tools before submission to MEL Director for final approval.
• Lead program data collection and management including digital data collection instrument design and managing permission access across the program.
• Review and revise all draft reports for submission to the MEL Director for final review and approval.
• Create and manage the program Indicator Tracking Table (ITT) and update all performance indicator values in their corresponding reporting frequencies (ex: weekly, monthly, semi-annual, etc.). This can be delegated to the Sr. MEL officer at the site level and aggregated by the coordinator.
• Supervise Community Feedback Mechanism (CFM) data collection and report complaints to relevant program departments.

Additional job responsibilities

The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.

QUALIFICATIONS:

• University degree

EXPERIENCE and SKILLS

• 7+ years of experience supervising field data collection
• 7+ years of experience completing data analyses and drafting reports.
• Strong verbal and written communication skills in Arabic, and English is beneficial but not required.
• Strong understanding of mobile data collection systems, previous experience with Kobo mobile data collection is preferred.
• Experience working with INGOs, in the development / humanitarian sector.

Success Factors:

• Ability to travel to all the program areas and any other areas in northeast Syria.
• Demonstrated ability to multi-task, meet deadlines, and process information in support of changing program activities.
• Proven ability to learn quickly, take initiative and be accountable for results.

Commitment:

All role holders are expected to carry out their duties in accordance with our code of business ethics, core values, anti-harassment policy, and PSEA policies.