Identification of vulnerable cases :
- Support in the identification of vulnerable beneficiaries by liaising with all sectors and regularly visiting relevant project sites and households.
- Conducting initial outreach assessments for all vulnerable cases referred to the Protection Program internally and externally.
- Assess and prioritize cases according to risk level.
- Conduct comprehensive case planning, case implementation and case closure.
Case Planning and Implementation:
- Based on the needs identified through assessment, develop an outreach support plan, in collaboration with the beneficiary and technical guidance from senior protection staff. .
- Identify, refer and follow up on all services and ensure action points from within the support plan are carried out within the agreed timeframe.
- Maintain regular communication with external referral agencies for service provisions.
- Regularly review, and when needed adjust, outreach support plan to ensure progress.
- Monitor, guide, advise and support beneficiary and their family throughout the process; Provide information and advise the beneficiaries on existing social services and social counselling and how to access them
- Conduct regular home visits in a variety of urban and camp locations.
- Ensure data collection and storage is done in a confidential manner.
Co-ordination and Reporting:
- Participate in weekly case consultations and peer-to-peer sessions.
- Provide weekly updates/reports on cases and outreach activities to the Protection Assistant.
Other:
- Take active measures to address equality issues, particularly relating to gender, in programme as well as operational activities.
- Ensure the highest stands of accountability by ensuring good communication and information sharing within and outside the organisation.
- Be aware of, understand and comply with all of policies and procedures (P4, finance, logistics, HR, security management etc).
- Undertake other related duties as may reasonably be assigned by the line manager.
