ROLE PURPOSE:

The IT /Inventory Assistant provides assist to management in IT and Telecommincation matters, including full development, maintenance, support, protect data and backup and any other deliverables in line with the aims of the Organization.

The IT industry is constantly changing so there is a need to keep up with developments. There is often a pressure to work as fast as possible to deal with problems and achieve immediate results in all situations, either to ensure the minimum loss of products or vender-contact time or to enable members of staff to use their computer again according to the organization’s policies.

The role reports to Senior IT Officer

Staff reporting to this post: NA.

Due to the nature of the work, the IT may be expected to work shifts or be on call and it may be necessary to work extra hours to finish a job, as well as travel possible if needed to other location inside Syria.

KEY AREAS OF ACCOUNTABLITY   

• keep computer systems running smoothly and ensure users get the maximum benefit from them.
• Iinstall and configured computer hardware operating systems and applications.
• monitor and maintain computer systems and networks.
• Ttroubleshoot system and network problems, diagnosing and solving hardware or software faults.
• replace parts as required.
• provide support, including procedural documentation and relevant reports.
• respond within agreed time limits to call-outs.
• priorities and manage many open cases at one time.
• Follow up with IT in the filed for (software license tracking, conduct assessment for development, training them on new services, remote helpdesk).
• Managing and tracking logs Firewall.
• Install and troubleshooting of cloud software & issues.
• Helping employees with technical issues.

ADDITIONAL JOB RESPONSIBILITIES

Covering co-workers:

• Inventory asset management using BarScan system.

Qualifications and Skills

QUALIFICATIONS:

• Diploma Certificate / bachelor’s degree in information technology, software engineering, computer science and other related field of IT and administration.
• Problem solver and attention to details.
• Excellent communication and interpersonal skills.

EXPERIENCE and SKILLS

• High level of communication and interpersonal skills to prepare and present reports and information and consult and maintain effective working relationships with a wide range of employee.
• Requires less than 1 year of related experience preferred INGO’s.
• Cloud experience is preferred.
• Inventory system management.

Success Factors

• Able to meet deadlines, multitask and work in a fast-paced environment.
• Willing and able to learn on the job.
• Ability to travel to all the program areas and any other areas in north and north-east of Syria.
• Proven ability to learn quickly and take initiative.
• Positive and “can do” attitude.
• Working collaboratively with cross functional teams to achieve objectives.
• Demonstrate diplomacy and tact during difficult situations.

Other Considerations:

• Candidates will be required to provide educational certification to Blumont’s satisfaction as a requirement for this role
• Candidates from the local area are encouraged to apply