ROLE PURPOSE:
The Identification & Registration Officer is a member of the Registration & Identification team, the incumbent is responsible for supporting all activities related to registration and identification along with related guidance, which may also include functions related to reception, filing and data management. S/he will lead & provides counselling to, and responds to queries from, IDPs, registration procedures and their rights and entitlements. S/he liaises closely with camp management, protection staff and partners to ensure timely identification and referral of persons of concern (POC) for protection follow up. The Identification & Registration Officer will assist in compiling and analyzing information related to registration activities in the operation area, the incumbent may provide interpretation and/or translation services in cases for which s/he has the required language competencies.
- The role reports to: Camp manager
- Team members reporting to this post: ID & Registration Assistants
In the event of a major humanitarian emergency, the role holder will be expected to work outside the normal role profile and be able to vary working hours accordingly.
KEY AREAS OF ACCOUNTABLITY
- Lead in the implementation of registration strategies and methodologies for populations of concern & take lead to deliver a comprehensive identification process for all new arrivals to the IDPs sites.
- Set up plan for and organize the identification process for all received displaced people/households at camp site.
- Respond to field requests for technical support and capacity building in emergency and ongoing displacement situations, including development of registration, identity management and logistical planning, budgeting, and resource management.
- Lead and support the team in the implementation of registration strategies and methodologies for populations of concern.
- Assist in implementing Registration and Data Entry Standard Operating Procedures (SOPs) in accordance with relevant standards and policies.
- Lead & support in the monitoring and daily running of registration activities by camp management and enrollment and identity and individual case management activities by protection partners where required.
- Assist and conduct continuous registration and enrollment interviews when required in accordance with registration standards and guidance.
- Take lead in monitoring document, and report on registration activities at the site level, and report on the impact of support interventions to the management of operations.
- Provide technical support to staff on planned registration & identity management.
- Provide counselling to, and responds to queries from, and IDPs regarding registration and enrollment procedures and their rights and entitlements.
- Keep maintain accurate and up-to date records and data related to all registration, enrollment cases, PWD data, newborn babies etc and share line manager.
- Lead & conduct post Identification monitoring with ID assistant, bilateral interviews and/or focus group discussion with vulnerable displaced households to identify specific needs and refer to the identified cases.
- Identify people with specific needs and ensure timely referral to protection follow-up with Protection partners and keep inform camp manager.
- Collaborate with partners protection staff in the delivery of assistance and programming.
- Lead & conduct ad hoc surveys and assessments in coordination with M&E and CCCM team.
- Monitor and evaluate ongoing Identification activities and report on unmet needs and gaps
- Assist in training of camp management, and Partners staff in aspects registration and data collection.
- Draft correspondence and reports relating to registration and enrollment activities in the operation when required.
- Provide statistics and draft reports related to registration and enrollment data as requested.
- Maintain data security in line with UNHCR's Data Protection Policies and Guidelines.
- Ability to travel to remote locations when required.
- Ensure producing unique tags and required docs (e.g. Case IDs) for all camp residents.
- Plan, implement, monitor and evaluate the departures process when needed.
- Develop emergency preparedness strategies if large numbers of displaced persons arrive during any emergency.
- Provide the Identification staff with appropriate tools and techniques.
- Fulfill any other duties as requested and/or needed by line manager.
Additional job responsibilities
- Conduct regular data quality check and clean-up
- Provide weekly and monthly data quality assurance reports
- Provide weekly and monthly statistics on registration, enrollment, protection and assistances
- Provide monthly data audit reports and analysis
- Prepare basics list of planned distribution to share with Distribution partners on site & camp manager.
- Perform any other task as reasonably requested by line manager.
QUALIFICATIONS:
- University Degree in Computer Science, Statistics, Economics, Business Administration, Information Management, Information or related fields
EXPERIENCE and SKILLS
- 3 years’ experience relevant to the position and preferably with an international humanitarian NGO.
- Experience in working with identity management software or database.
- Previous job experience relevant to the function (internships count as well). - Experience in training.
- Basic knowledge of the principles of protection, registration and assistance to asylum seekers, refugees and other persons on concern.
- Good knowledge of handling confidential and statistical data. - Good computer skills, particularly in data entry and management.
- Working knowledge of English and excellent knowledge of Kurdish.
- Computer literate in Microsoft Word, Excel, and email.
- Excellent organizational and communication skills.
- Ability to work with minimal supervision.
- Flexible, committed and patient.
Success Factor:
- Analytical Thinking
- Technological Awareness
- Planning, organizing, and adaptation to work under pressure
- Negotiation and respect for cultural diversity.
- Positive attitude and a willingness to learn.
- Commitment to values, vision, and mission
- Excellent organizational and communication skills.
- Ability to work with minimal supervision.
Commitment:
All role holder is expected to carry out their duties in accordance with our code of business ethics, core values, anti-harassment policy and PSEA policies.