Job Title: Human Resources and Administration Manager مدير الموارد البشرية والإدارية

Application deadline: 07/05/2023

Duty Station: NES شمال شرق سوريا 

Duties and Responsibilities:

1. A) Recruitment

Coordinate with relevant staff and maintain the standard recruiting and hiring process according to the HR manual.

Manage all elements of the recruitment process ensuring compliance with Syrian labour law and policies including but not limited to: Job Requisition verification, interview panel appointment, advertisement, longlisting, shortlisting, arranging interviews and tests, reference checking, offer letters, contract drafting, etc…

Initiate the process for social security.

Issuing all national staff contracts, ensuring they are in line with Syrian labour law using a contract format which has previously been approved by legal advisor

1. B) Staff orientation about Policies and procedures:

Ensure all policies and procedures are properly explained to all staff during orientation meetings and on a regular basis whenever there is change.

Review and when necessary support relevant line/programme managers in drafting job descriptions and amending as necessary in light of job functions changing

Advising programme managers on HR matters including training, objective setting, performance management and disciplinary/grievance procedures.

Prepare and implement a comprehensive induction package for all incoming staff

Organize and conduct regular meetings with individual staff and departments to ensure all staff have complete information about policies and procedures.

Support the SD/CD in development and implementation of new policies as and when needed.

1. C) Prepare monthly Payroll and calculate the benefits of the staff on regular basis:

Manage payroll of national staff in liaison with Finance team to ensure all local staff receive the correct monthly payments on time

Review, approve, track all claims for health benefits,  and recommend for payment.

Check and verify the Overtime/ CTO claims

Maintain accurate records of staff leave etc. and ensure all staff are aware of entitlements and procedures for applying for leave etc.

Prepare and review HR Budget as required including for cash forecasting of payroll

Facilitate any other allowances if applicable as per policy and incorporate with monthly payroll for payments.

Update the Organogram on a monthly basis.

1. D) Support and facilitate staff development and the implementation of the Performance Development Review, ensuring that it operates equitably and consistently across the Organization

Establish and monitor the implementation of Performance Development Review and probation system, ensuring that it operates equitably and consistently across the organization

Work with HR Coordinator in developing the staff development plans for the organisation to meet individual and organisational development needs

To support and promote the standards outlined in the Code of Conduct and Associated Policies to their team, partner organisations and beneficiaries, and be committed to providing a safe working environment

Establish and manage the organisational confidential grievance and complaint procedures that staff can rely upon. Manage collective and individual staff grievances, seeking advice from senior management as required and in accordance with grievance policies

Ensure all staff are briefed and understand the PDR process and are aware of the Training policy within Concern.

Create and maintain a data base of all training providers and follow up with training providers in if and when needed.

1. E) Maintain staff individual personnel records review the practice regarding the preparation of job descriptions and provide training to managers responsible for producing and updating the JDs.

Ensure all recruitment and selection records of new staff and other documents required are properly filed and ensure the confidentiality of all such records

Maintain the database of employees including personal details, training records, dependants, confidential medical forms, etc.

University degree in a relevant discipline

Minimum three years relevant work experience in a similar capacity preferably in NGO sector.

Good written and spoken Arabic & English with good communications skills.

Personnel management experience.

Experience with dealing with various elements of the KRI administration

Ability to work in a systematic and organized manner.

The ability to priorities competing demands.

Excellent Computing skills, including use of spread sheet and electronic mail.

Commitment to humanitarian principles and values

Commitment to Concern equal opportunity and gender practices