The Senior Camp Management & Camp Coordination officer holds the responsibility of supporting the camp residents in the day-to-day management of the camp, taking responsibility of the camp coordination with other partners in the camp, following the maintenance and field activities, information management, and maintaining a strong governance structures in the camp, as well as ensuring the camp is operating efficiently with a keen eye on staff management, and safety of both camp residents and staff.

• The role reports to: Camp Manager
• Team members reporting to this post:

In the event of a major humanitarian emergency, the role holder will be expected to work outside the normal role profile and be able to vary working hours accordingly.

KEY AREAS OF ACCOUNTABLITY

• Assist the Camp Manager in organizing the overall Shelter and WASH & FI/NFI activities in all SAFER program supported camps.
• Contribute in towards setting an overall camps site planning and preparation, contingency planning, and information/data management & assist in supporting information gathering and participatory assessments undertaken within the camp by Blumont M&E team.
• Contribute in coordination meetings of camp supports in the camps between and those with government authorization
• Along with the CCCM specialist & Camp Manager, lead & participate in negotiation of any expansion of the camps with the camp administration (self-administration) and to ensure the sites are properly prepared prior to receiving IDPs.
• Liaise with camp administration (self-administration) on issues related to influx new arrivals and departures, inside camp security, protest, camp expansion under HLP etc
• Coordinate with site level partner & NGOs to ensure an adequate and similar level of aid items and services are delivered to all camps and informal settlements as recognized by UNHCR.
• Report and closely monitor, in close coordination with camp program team toward all technical work carried out in the camp setting, site maintenance, hygiene & WASH activities and construction activities, and any other activities implemented by camp management.
• Timely submission of SSWG monthly report, Camp service, WASH & SNFI 4ws to CCCM Specialist.
• Close monitoring and facilitating the distribution of all food & non-food items in the camp to ensure that minimum CCCM standards and operating procedures are maintained & applied.
• Assist in working with relevant sectors and program team both internal & external in the improvement of needed relationships to ensure smooth coordination, timely activity implementation, collection of data, and community outreach.
• Contribute to planning with relevant stakeholders, such as SNFI WG ,WASH WG, PSEA WG, Protection WG, IRC etc working inside the camp

• Help in identification/registration of new arrivals and update regular update of the database of the camp for better assistance and coordination purpose.
• Ensure distribution of ration cards to new arrivals and old residents in the camp
• Ensure departing IDPs are provided with the key messages developed by the humanitarian community in Northeast Syria and Blumont.
• Support for establishing, facilitating, and properly utilizing community-based governance mechanisms (camp committees)
• Lead camp monthly operational meetings with camp partner NGOs & facilitating weekly or monthly meetings with camp committees as needed & sharing MOM.
• Help in establishing and managing a camp-wide complaints and feedback mechanism, including follow up and referrals in close coordination with the camp administration and camp coordination meetings.
• Any other duties by the line manager

Additional job responsibilities

• Support security teams, CCCM Specialist & Camp Manager’s at different locations when needed, Sharing HAO and LAs letters, and administrative orders issued by the camp administration.
• Perform any other task as reasonably requested by line manager.

QUALIFICATIONS:

• University degree in Peace Management, Organizational Behavior, community development or related field.

EXPERIENCE and SKILLS

• Minimum 3 years of demonstrated management experience in a nongovernmental organization.
• Demonstrated experience with training and capacity-building.
• Previous Camp Management experience is desirable.
• Proficient in written and spoken English and Arabic.
• Understanding situation of the region and commitment to humanitarian principles.
• Willingness to travel when required.
• Computer literate in Microsoft Word, Excel, and email.
• Excellent organizational and communication skills.
• Ability to work with minimal supervision.
• Flexible, committed and patient.

Success Factor:

• Analytical Thinking
• Technological Awareness
• Planning, organizing, and adaptation to work under pressure
• Negotiation and respect for cultural diversity.
• Positive attitude and a willingness to learn.
• Commitment to values, vision, and mission
• Excellent organizational and communication skills.
• Ability to work with minimal supervision
• Professionalism.
• Judgment & decision making.