Duty Station: Hassakeh, with travel to project locations, including Al Hol camp

Main Purpose:

We are looking for an IT Officer with strong skills in SharePoint and Microsoft products to manage and maintain our organization’s IT infrastructure. The ideal candidate will be responsible for the implementation, administration, and support of our company’s SharePoint platform and Microsoft products.

Responsibilities

• Design, deploy and maintain SharePoint solutions to improve business processes and enhance collaboration across the organization.
• Configure, customize, and maintain SharePoint sites, workflows, forms, and content types.
• Monitor and troubleshoot SharePoint issues and work with end-users to identify solutions.
• Provide end-user support and training for Microsoft products such as Office 365, Teams, OneDrive, and Power BI.
• Set up and manage IT infrastructure of the organization.
• Provide end-user support and training on IT equipment.
• Administer and manage Active Directory, Exchange Server, and other Microsoft products.
• Ensure data security and compliance with company policies and industry regulations.
• Develop and implement IT policies and procedures for the organization.
• Collaborate with other departments to implement and maintain new technology solutions.
• Stay up-to-date with the latest trends in SharePoint and Microsoft products and propose improvements to the organization’s technology infrastructure

Experience:

• Strong English skills.
• Degree in Computer Science, Information Technology, or a related field.
• Eexperience in SharePoint and Microsoft products administration and support.
• Proficient in SharePoint Designer, PowerShell, and Microsoft Office suite.
• Strong understanding of Active Directory, Exchange Server, and other Microsoft products
• Excellent problem-solving and analytical skills
• Ability to communicate technical information to non-technical staff in a clear and concise manner.
• Knowledge of data security and compliance regulations.
• Willingness to learn and adapt to new technology solutions.
• Desirable: experience in the humanitarian sector