Accountabilities
- With the support of the HR Coordinator and in collaboration with the coordination, responsible to define, develop, promote, apply, follow up and advise on the learning and development strategy of the mission with the aim to develop the organization staff (and external collaborators, where relevant) to achieve the mission’s operational objectives effectively.
- Contribute to developing advanced, innovative and useful learning and development solutions and initiatives for the global workforce that enable continuity and transfer within and across the missions and other orgazation’s entities and local partners, i.e. talent development, securing a variety of L&D applications – including coaching, mentoring – adequate onboarding, etc.
- Advise and support coordinators, managers and supervisors to create supportive learning environments and apply appropriate learning and development processes, tools and best practices, including how to identify and address learning needs, gaps and opportunities.
- Influence stakeholders by building buy-in for the most appropriate learning and development approach for specific situations in accordance with mission and Operational Center-level learning and development and OPS strategies.
- Proactively plan and lead the learning and development annual planning and budget process based on learning needs analyses and strategic operational and organizational objectives.
- Proactively seek to increase access to learning and development opportunities for all employees of the missions – including identifying synergy/exchanges/collaboration with other organizatoion’s sections and other local institutions.
- Plan, develop and follow up on mission-wide or project-specific staff learning and development activities by identifying and addressing learning needs and opportunities that maximize staff development to achieve operational objectives.
- Advise employees and coordinators, managers and supervisors in the mission on application of individual development and potential growth paths for themselves and their direct reports.
Specific Accountabilities
- Advise and support the line managers and employees in their understanding of the concepts of Performance Management and contribute to develop their competencies to implement performance management according to standards.
- Develop and support the implementation of the organization onboarding program in the mission according to the organization Onboarding Guideline.
- Develop and promote activities and processes to increase the application of learning within the mission to increase the impact of L&D activities on individual and organizational performance.
- Recruit, train, mentor and coach L&D Implementers &/or L&D Officers.
- Travel regularly to projects to support planning, implementation, and follow up of L&D activities, to advise on future learning and development processes & programs, and to secure connection to operational objectives.
- Contribute to the establishing the foundations of a new staffing model by implementing specific talent management activities to guarantee its sustainability.
Mission Specific Accountabilities:
- Maintain and update L&D-related data collection, monitoring and storage.
- Keep promoting Tembo (The training tools) in the mission, advise managers and supervisors about its implementation in development plans, assure that the staff is familiar with the tool, knows how to use it and knows to whom to turn if looking for support.
- Creatively look for solutions to compensate the difficulty for international trainings implementation, through continuous assessment of local, internal and online learning opportunities and service providers.
- Quality management and impact assessment of the training programs delivered.
- Continue to promote and follow up mobility opportunity for mission (border crossings/detachment/ secondment opportunities); start promoting trainings abroad as well.
- Ensure and reinforce that the Erbil based staff benefit and are linked for training opportunities via and with the Iraq mission.
- Support HRCO in rolling out Code of Conduct, Employee engagement survey in the mission.
- Ensure equal treatment with training opportunities internally and externally by advising/supporting Managers.
