Action for Humanity Organization is a non-governmental, non-profit, neutral organization that looks forward to rebuilding human life and building a generation capable of advancing society by providing them with all the necessities of life such as food, medicine, education, medical aid and water.

Position: Case Manager Focal Point

Direct manager position: Protection & MHPSS Supervisor

Project/ Workplace: Northeast Syria, Deir-Ezzor 

Advertising start date: 01/10/2024

Deadline for receiving applications: 14/10/2024 

Note: Due to the urgency of this position, CVs will be reviewed on a rolling basis and the vacancy can be
filled before the specified closing date.

Qualifications and Education Requirements:

Bachelor’s degree in education, psychology, or any related field.

At least three years of experience in a similar role.

Good computer skills, particularly in KOBO and Microsoft office (word and excel).

Previous INGO experience is a plus

Skills & Abilities: 

Strong communication and interpersonal skills, and willingness to share knowledge and experience.

Ability to work under pressure, proactive and independent working style.

Adaptability and flexibility.

Supports Effective Teamwork and Cooperation.

Demonstrated experience in community mobilization, organization, and relationship building.

Excellent writing and communication skills in English.

Experience in Case management

Main Duties/Responsibilities:

In close cooperation with the members of the Team, develop steps and procedures for timely planning and implementation of all elements in the child protection program, alltrainings, GBV and CP response, prevention, and coordination activities.

Provide support, guidance, or assistance to protection team on protection priorities, and ensure all project staff are trained on CP and GBV available materials used in implementation.

Develop resources to enhance SR’s CP/GBV project in collaboration with the protection PC

Design detailed work plans with the team’s discussion and PC agreement.

Support and coordinate awareness raising activities on CP/GBV.

Ensure that CP/GBV activities are in accordance with minimum international standards.

Ensure all activities are documented as required and that the data for every activity is accurately collected and appropriately stored.

Manage cases and complex situations involving high-risk children with high needs.

Document all relevant information about children and the services provided to them.

Oversee the implementation of case management processes and ensure that services are delivered effectively.

Conduct assessments to identify the needs of beneficiaries and develop tailored support plans.

 Ensure that all case management practices comply with relevant laws, regulations, and organizational policies.

Report all accidents/incidents to the Protection & MHPSS Supervisor.

The applicant must not have another job if selected by AFH.

Please List three references in the resume, including the reference’s full name, job position, contact number and email.

Only accepted applicants by the country office based in IRAQ will be contacted.

Action for Humanity is committed to maintaining all necessary measures to protect and promote the well-being of all individuals who have a direct and/or indirect relationship with the organization and expects all staff, volunteers, consultants, and suppliers to share this commitment.

Action for humanity doesn’t discriminate in its recruitment process against any race, religion, or gender and maintains a transparent recruitment process. The humanitarian intervention of Action for Humanity has no political, or religious affiliation nor has any monetary purpose.