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ميسر إدارة الحالة Case Management Facilitator

  • الوظائف
  • ميسر إدارة الحالة Case Management Facilitator

السياق

Application deadline: 09/05/2023

Duty Station: Raqqa

وصف الوظيفة

Identification of vulnerable cases :

  • Support in the identification of vulnerable beneficiaries by liaising with all sectors and regularly visiting relevant project sites and households.
  • Conducting initial outreach assessments for all vulnerable cases referred to the Protection Program internally and externally.
  • Assess and prioritize cases according to risk level.
  • Conduct comprehensive case planning, case implementation and case closure.

Case Planning and Implementation:

  • Based on the needs identified through assessment, develop an outreach support plan, in collaboration with the beneficiary and technical guidance from senior protection staff. .
  • Identify, refer and follow up on all services and ensure action points from within the support plan are carried out within the agreed timeframe.
  • Maintain regular communication with external referral agencies for service provisions.
  • Regularly review, and when needed adjust, outreach support plan to ensure progress.
  • Monitor, guide, advise and support beneficiary and their family throughout the process; Provide information and advise the beneficiaries on existing social services and social counselling and how to access them
  • Conduct regular home visits in a variety of urban and camp locations.
  • Ensure data collection and storage is done in a confidential manner.

Co-ordination and Reporting:

  • Participate in weekly case consultations and peer-to-peer sessions.
  • Provide weekly updates/reports on cases and outreach activities to the Protection Assistant.

Other:

  • Take active measures to address equality issues, particularly relating to gender, in programme as well as operational activities.
  • Ensure the highest stands of accountability by ensuring good communication and information sharing within and outside the organisation.
  • Be aware of, understand and comply with all of policies and procedures (P4, finance, logistics, HR, security management etc).
  • Undertake other related duties as may reasonably be assigned by the line manager.

المعرفة والمهارات المطلوبة

Essential

  • University qualification in social work or another relevant domain.
  • Experience in social work and outreach activities.
  • Experience completing assessments and completing case notes
  • A working knowledge of written and spoken English/Arabic.
  • Excellent nonviolent communication, organization and diplomacy skills.
  • Commitment to humanitarian principles and values.
  • Commitment to equal opportunity and gender practices.
  • Good team member.
  • Flexibility under pressure and in response to changing needs.
  • Ability to maintain the highest degree of discretion.

Desirable

 

  • Former work experience with an NGO is desirable.

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Overview

  • رقم الإعلان

    62576
  • نشرت في

    2023-05-03
  • المدينة

    الرقة
  • تاريخ الإنتهاء

    2023-05-09