Job Requirements:

Essential:

• An university degree in law or any relevant field
• At least 2 years of experience in the field of INGO liaison work or a similar position.
• Training and certifications from accredited institutions such as IFRC, Red-R, ICRC, UN, etc.
• A commitment to working constructively with team members and a service oriented attitude.
• An understanding of the complexity and values of non-profit organizations.
• Willingness and ability to dramatically change work practices and hours, and work with incoming surge teams.
• An ability to be flexible and demonstrate a high-level of interpersonal and cross-cultural skills including the ability to build collaborative relationships internally and externally with sensitivity to cultural, ethnic, social and political issues.
• Demonstrated knowledge of Organization’s work.
• Fluent in both Arabic and Kurdish with a good level in English.

SKILLS

• Excellent communication skills and experience with a diverse array of players, including external partners.
• Proficient on the computer (Microsoft Office, Excel, Outlook email, internet).
• Extensive writing, translation and presentation skills.
• Ability to assess incidents and provide corresponding reports and recommendations.
• Good knowledge of political and security situation in Syria and the region.
• Strong command English and Arabic spoken and written.
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Desirable

• Experience with guard supervision
• Formal train-the-trainer experience in defensive driving, first aid, and fire safety (including fire extinguishers).
• Formal training in incident investigation and analysis.

Job Description:

Programme Support:

• Conduct, update, and compile reports on humanitarian assessments of field areas, distribution sites, and facilities.
• Complete paperwork to facilitate approval for staff to work with contacts outside of the office, including government.
• Liaise with border authorities to facilitate movement of supplies across the border.
• Ensure completion and approval of TARS for staff that are travelling outside of the office.
• Report to the Liaison and Humanitarian Access Manager daily on the changing security situation and context through detailed collection and verification of information.
• Investigate, follow-up, and report on incidents, ensuring consistent communication with designated staff.
• Enter all reportable incidents into the online tracker within 24 hours.
• Educate staff on their responsibilities regarding incident reporting.
• Collect and compile weekly report on local information relative to the organization areas of operation.
• Keep and maintain all satellite phones, first aid kits, hibernation kits, and firefighting equipment in coordination with Logistics, to ensure they are always operational.
• Brief and all train staff, including drivers and guards, on personal as well as organizational humanitarian access duties.
• Work with the team to maintain the communications tree and conduct drills.
• Contribute to all reports as requested.
• Support with Incident/Crisis Management as required.
• Coordinate with law enforcement agencies, other INGOs, and government sectors, as requested.
• Other duties as assigned.